FAQ

SHIPPING

Do you ship to my country?
We aim to provide world-wide shipping, but there are some regions and countries that our courier service is unable to deliver to. Please find list of our shipping countries from Payment&Shipping page.

How much does the shipping costs?
Shipping costs are dependent on shipping option and destination country. Please see the table below of shipping options and costs. Exact shipping cost to your address is displayed in the checkout page before you complete your order.

Europe

Shipping method Shipping cost FREE Shipping
GLS (ground transportation) 7.90€ Orders over 150€
DHL Express 14.90€ Orders over 300€


USA & Asia & Rest Of The World
 

Shipping method Shipping cost FREE Shipping
DHL Express 19.90€ - 24.90€ n/a

 

We offer free standard shipping for orders above 150€ in EU and for orders above 150 USD in rest of the world! 

When will my order be shipped?
We usually ship out the orders within next working day after receiving an order. You will receive a shipping confirmation email with tracking code once your order is shipped.

RETURNS & EXCHANGES

Have you received my return yet?
If you have not received a return confirmation email from us, we have not processed your return yet. All returns are processed within few days after we have received them, but the returns sent to us can take up to 15 business days to reach us, depending the shipping method used in returning parcel.

Do you offer free returns?
We do not offer free returns unfortunately. 

Can I exchange the product to a different size or color?
Product exchanges are available only in Finland.

SIZING

I'm not sure what size I should  get?
Please use our size guide to find the right size for you! You will find it in each product page. 

RECLAIM

I have received a faulty or damaged item, what should I do?
Our aim is to produce the best quality only, and we sincerely apologize if you have received a faulty product or damaged item. Please send us email info@gymnationwear.com with pictures of faulty item and we will solve this for you!